Box Office Hours


The Quicken Loans Arena Main Box Office, located on the northeast side of The Q inside the Arcade Entrance, will be part of the construction zone throughout the 2018-19 season and will not be operational.  A temporary Main Box Office inside The Q is located inside the northwest Ceremonial Entrance and will be open during regular business hours, Monday-Friday, 9:30 a.m. – 6:00 p.m., Saturday 9:30 a.m. – 5:00 p.m., and during all events. The box office will open at noon on Sundays for all scheduled events, otherwise it will be closed on Sunday.

On non-event days, fans can visit the Main Box Office via the RTA Walkway Entrance Ontario Street doors located on the west side of the arena.

Two auxiliary Box Office trailers will be set up outside The Q to service fans during events, one on the north side of the arena outside the NE Arcade Entrance, and the second stationed on the south side of the arena near Gateway Plaza.

Construction Map

View Full Construction Map

Event Information Line

If you have a question, call the Quicken Loans Arena Event Information Line and one of our representatives will be happy to assist you. Call toll free (216) 420-2200.