Congratulations! Your company has provided you with EXCLUSIVE Access to Quicken Loans Arena events ALL year long. Take a look at the offers below and if you have any questions, please contact a Group Events Specialist at (216) 420-2153 or (877) 819-CAVS (2287).
- Group Specialists
- [email protected]
- (216) 420-2153
Cleveland Cavaliers - QPass
Cleveland Monsters - QPass
Canton Charge - QPass
Harlem Globetrotters - QPass
Trans-Siberian Orchestra: The Ghosts of Christmas Eve - QPass
Friday, December 29 @ 3PM
2018 Disney On Ice presents Dare to Dream - QPass
2018 Monster Jam - QPass
Frequently Asked Questions
What is Flash Seats? (And how do I redeem my tickets?)
Flash Seats® makes it easy for every fan to manage their tickets online to buy, sell or transfer tickets to another user. It’s an electronic paperless ticketing system that is simple, safe, and it is backed by the Cleveland Cavaliers, Cleveland Monsters and Quicken Loans Arena! Just a swipe of an electronic ID (credit card, driver’s license, etc.) at the gate and you can enter The Q with ease and convenience. For more information, visit flashseats.com and sign up for a Flash Seats® account.
How can I cancel my ticket order?
There are no cancellations, refunds or exchanges on ticket purchases. All sales are final. You can, however, sell your tickets via Quicken Loans Arena’s electronic ticketing service, Flash Seats®. For more information on Flash Seats® please visit flashseats.com.
Does my child need a ticket?
Children under the age of two do not require a ticket for a Quicken Loans Arena event. However, they cannot occupy a seat and must remain on a ticket holder’s lap for the duration of the event. Children two-years-old and older require tickets for admission to the arena.
Where can I find information on disability seating?
Quicken Loans Arena Event Information and Disability Seating and Service Information is available here. To purchase tickets for disability seating please call (888) 894-9424 or TDD (855) 416-0373, or visit the Quicken Loans Arena Box Office. Remember to be specific in explaining your needs to allow a representative to provide you with the appropriate accommodations.
How do I get to Quicken Loans Arena?
Located in downtown Cleveland, Quicken Loans Arena sits 1/4 mile from all major freeways. Click here to get detailed driving directions from your house to The Q.
Where can I park when attending a Quicken Loans Arena Event?
The Gateway East Garage and JACK. Casino Garage are two on-site garages that accommodate 3,300 cars and are connected to Quicken Loans Arena via covered walkways. In addition, more than 17,000 parking spaces are available within a five-to ten-minute walk to Quicken Loans Arena. Click here for more information on available parking for Q events