Quicken Loans Arena On-Sale Ticket Procedures Guidelines

In order to promote fairness to all patrons purchasing tickets to The Q events at the Quicken Loans Arena Ticket Office, the following policy will be implemented for selected events.

  • No lines will be permitted to form before 9:00 a.m. the morning of the on-sale date.
  • Beginning at 9:00 a.m., a Quicken Loans Arena representative will issue a number (wristband) to those patrons wishing to purchase tickets. At 9:45 a.m., 15 minutes prior to the 10:00 a.m. on-sale time, a random number will be chosen which will determine the first person in line. Those patrons holding consecutive numbers following the number picked, will line up accordingly. Once the line is determined No Loitering and No passing of Cash will be allowed! You will no longer be allowed to bring into the building, backpacks, duffle bags, or large purses of any kind. All other items are subject to be searched.
  • Receiving a numbered wristband DOES NOT guarantee a ticket, only a place in line!
  • Wristbands will only be distributed to fans 16 years and older
  • With this system, there is no need to camp out or arrive early. Everyone will have an equal chance to be first in line.
  • Please ask us about purchasing pre-paid parking. Pre-paid parking is available for all events.